ISO 29990:2010 QUALITY MANAGEMENT SYSTEM FOR NON FORMAL EDUCATION

ISO 29990 sets out the criteria for a Quality Management System standard for providers of education and training services. ISO 29990 provides a unified standard for learning service providers, including corporations, vocational institutions, and life-long learning centres, around the globe. It promotes the design of suitable services & evaluation of learning results.
The aim of ISO 29990 is to provide a generic model for quality professional practice and performance for learning service providers (LSPs) in the development and delivery of education, training.
The standard follows a process-based structure to ensure its implementation leads to continual improvement. The standard’s ultimate aim is assuring the implementation of high-quality tutorial programmes and processes.

Benefits for Global Cooperation
Base of development for international cooperation in the area of education and training
Scope
Terms & Definitions
Learning Services
Determining Learning Needs
Design of Learning Services
Provision of Learning Services
Monitoring the delivery of the Learning Services
Management of the Learning Service Provider
General Management Requirements
Strategy & Business Management
Management Review
Preventive Actions & Corrective Actions
Financial Management & Risk Management
Human Resource Management Communication Management (External/Internal)
Allocation of Resources
Internal Audits
Feedback from Interested Parties
Outstanding performance during tendering work from official bodies.
Globally marketability.
Enhancement in internal quality potential.
Transparently defined & documented processes.
Enthusiastic and active trained experts participation in the development.
Work on (PDCA) Cycle.
Adequate resources, including trainers with suitable competence, infrastructure and learning environment.
Evaluating criteria for Education.
Advanced & Authentic processes.
Transparency/comparability of services.
Assuring quality, transparency and comparability in educational institutions.
Globally comparable benchmarks for existence of quality.
No deformation of the globally competitive market.
Common unified standards/common understanding of quality.